Terms of Use
1. Acceptance of Terms
By accessing and using the Thinkglowsystems website and educational services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These terms constitute a legally binding agreement between you and Thinkglowsystems, operating from No. 177號, Yizhong St, North District, Taichung City, Taiwan 404.
If you do not agree with any part of these terms, please discontinue use of our services immediately. Your continued use of our platform indicates your acceptance of any modifications to these terms.
2. Educational Services Description
Thinkglowsystems provides web design education focused on beginners entering the field. Our services include online courses, educational materials, interactive tutorials, and learning resources designed to teach fundamental web design principles and practices.
Service Limitations
Important: We do not guarantee employment outcomes, specific income levels, or career advancement. Educational success depends on individual effort, market conditions, and various factors beyond our control.
3. User Responsibilities and Conduct
As a user of our educational platform, you agree to maintain appropriate conduct and respect our learning environment. This includes treating fellow students and instructors with courtesy and engaging constructively in educational activities.
4. Intellectual Property Rights
All course materials, including videos, text content, graphics, code examples, and interactive elements, remain the exclusive property of Thinkglowsystems. These materials are protected under applicable copyright and intellectual property laws.
You receive a limited, non-transferable license to access and use educational content for personal learning. This license does not permit reproduction, distribution, or commercial use of our materials without explicit written permission.
Student Work and Projects
Original work created by students during courses remains their property. However, by participating in our programs, you grant Thinkglowsystems permission to showcase student projects for promotional and educational purposes, with appropriate attribution.
5. Payment Terms and Refund Policy
Course fees are clearly displayed during registration and must be paid in full before accessing educational content. We accept various payment methods and process transactions through secure, encrypted systems.
Refund Conditions
Refund requests must be submitted within 14 days of course enrollment and before completing more than 25% of course content. Refunds are processed within 5-7 business days after approval. Administrative fees may apply to certain refund situations.
Students who violate these terms or engage in inappropriate conduct forfeit eligibility for refunds. Course credits and partial refunds are evaluated on a case-by-case basis.
6. Privacy and Data Protection
We collect and process personal information necessary for providing educational services, including contact details, learning progress, and communication preferences. This information is handled according to our Privacy Policy and applicable data protection regulations.
Student data is never sold to third parties. We may share anonymized usage statistics and educational outcomes for research and improvement purposes. All data transmission occurs through encrypted connections and secure storage systems.
7. Platform Availability and Technical Requirements
Our educational platform operates 24/7, though scheduled maintenance periods may temporarily interrupt service. We strive for 99% uptime but cannot guarantee uninterrupted access due to technical factors beyond our control.
8. Limitation of Liability
Thinkglowsystems provides educational services "as is" without warranties regarding specific outcomes or career results. Our liability is limited to the amount paid for educational services, and we are not responsible for indirect, consequential, or incidental damages.
While we make reasonable efforts to ensure content accuracy, the rapidly evolving nature of web design technology means some information may become outdated. Students are encouraged to supplement learning with current industry resources and best practices.
9. Modifications to Terms
These terms may be updated periodically to reflect changes in our services, legal requirements, or industry standards. Significant modifications will be announced through email notifications and platform announcements at least 30 days before taking effect.
Continued use of our services after term modifications constitutes acceptance of updated conditions. If you disagree with changes, you may discontinue service use and request account closure through our support channels.
10. Governing Law and Dispute Resolution
These terms are governed by Taiwan law and subject to the jurisdiction of Taiwan courts. Disputes will be addressed through good-faith negotiation before pursuing formal legal proceedings.
For minor disagreements or service issues, we encourage using our internal resolution process through customer support. Most concerns can be resolved quickly through direct communication with our educational team.